Payment policy

Last updated: November 2, 2026

How you pay

You pay at checkout. We accept the payment methods shown there, including payment cards, Shop Pay, Apple Pay and Google Pay. All prices and charges are in US dollars (USD).

When you are charged

Payment is taken when you place your order. If we cancel an order within the cancellation window in our Refund policy, you are refunded in full.

Security

Payments are processed through Shopify. Checkout uses encrypted (SSL/TLS) connections. We do not store your card details.

Optional shipping protection

Shipping protection is optional and is only added if you tick the box in your cart. Its price is shown before you pay. See our Shipping policy for what it covers.

Refunds

Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few more days to post it. See our Refund policy for details.

Questions about a charge

Email support@hearthlitlighting.com with your order number and we reply within 24 business hours.