Contact us

Questions about an order, a product, shipping, returns or refunds? Email us, call us or use the form on this page.

Email: support@hearthlitlighting.com

Phone: +1 877 653 6856

Address: Hearthlit, 2619 Sandstone Cres, Coquitlam, British Columbia V3E 2T9, Canada. Please email us before sending anything to this address, because every return needs approval first.

Reply time: within 24 business hours.

Business: Hearthlit, an online store run from British Columbia, Canada. We ship to the United States only. We have no showroom, and orders ship directly from our suppliers in China. Read more on our About page.

Before you write

Please include your order number if your question is about an order. For a damaged, defective or wrong item, add photos of the item and the packaging, and a short video if it does not work.

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