Cancel your order in 3 steps
You can cancel any order yourself for 24 hours after you place it. No email needed.
- Sign in to your account and open Orders.
- Open the order you want to cancel.
- Tap Cancel items. Your refund goes back to your original payment method within 10 business days.
Past 24 hours, or already shipped?
After 24 hours we can no longer cancel an order. Once it arrives, you can return it within 14 days. See our refund policy.
Want to see where your order is? Track your order.
Can't find the Cancel button? Email support@hearthlitlighting.com with your order number and we'll help.